Hotel selection with safe tourism certificates in Covid-19 pandemic using SWARA and fuzzy COPRAS methods

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2022

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info:eu-repo/semantics/openAccess

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The virus, which emerged in Wuhan, China, has taken the whole world under its influence in a short time. The World Health Organization declared this period as the "pandemic period", which means a global epidemic, due to the spread of the virus to the world in a short time. This period has undoubtedly been a period when many habits changed for everyone. Vacation habit is also one of the habits that change during this period. Especially in the summer months, people who spend their holidays in hotels had to be more sensitive in choosing the hotel due to the continuation of the pandemic period. While different criteria were considered in hotel selection before, the criterion of having a safe tourism certificate has become the most important criterion due to the pandemic. Businesses with this certificate can provide service without any problems as they take all precautions during the pandemic period. In this study, a hotel selection problem that takes into account the criteria of safe tourism certificate is discussed. In this study, a hotel selection problem that takes into account the safe tourism certification criteria is discussed. In the study, Stepwise Weight Assessment Ratio Analysis (SWARA) and fuzzy logic based The Complex Proportional Assessment (COPRAS) methods were used to solve the problem of choosing the most suitable hotel. As a result of the study, ten hotel alternatives were evaluated according to the criteria of safe tourism certificate during the pandemic period and the most suitable hotel was selected.

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