Artificial intelligence based chatbot in e-health system

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dc.contributor.authorAkarsu, Kamil
dc.contributor.authorEr, Orhan
dc.date.accessioned2025-03-21T07:38:22Z
dc.date.available2025-03-21T07:38:22Z
dc.date.issued2023
dc.departmentİzmir Bakırçay Üniversitesi
dc.description.abstractThe healthcare sector is undergoing a digital revolution due to the rapid growth of technology, and AI technologies are becoming more commonplace in the sector. Chatbots have become useful resources for people to get advice and information about their health issues. The creation and implementation of an AI-based chatbot, integrated with an e-health system, is the main topic of this article. This paper explains the development and creation of chatbots. The chatbot's language comprehension and response capabilities are enhanced through the use of AI techniques such as machine learning and natural language processing (NLP). In addition, the chatbot's user interaction procedure and data security precautions are covered. The paper also examines how the developed chatbot can be integrated into an e-health platform and provides the results of user testing. These evaluations focus on the chatbot's ability to provide accurate and insightful answers, understand user requirements, and provide useful advice. The test results show favourable user evaluations and indicate how well the AI-based chatbot performs in providing healthcare services.
dc.identifier.endpage122
dc.identifier.issn2757-9778
dc.identifier.issue2
dc.identifier.startpage113
dc.identifier.urihttps://hdl.handle.net/20.500.14034/2759
dc.identifier.urihttps://dergipark.org.tr/tr/pub/aita/issue/80209/1311673
dc.identifier.volume3
dc.language.isoen
dc.publisherİzmir Bakırçay Üniversitesi
dc.relation.ispartofArtificial Intelligence Theory and Applications
dc.relation.publicationcategoryMakale - Ulusal Hakemli Dergi - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/openAccess
dc.snmzKA_DergiPark_20250319
dc.subjectChatbot
dc.subjectChatbot in E-Health System
dc.subjectSentence Matching with Deep Learning
dc.titleArtificial intelligence based chatbot in e-health system
dc.typeArticle

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