The Role of Digital Transformation for SMEs During a Health Crisis: Lessons Learnt from Covid-19 Epidemic

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dc.contributor.authorHiziroglu, Ourania Areta
dc.contributor.authorAydin, Ali Emre
dc.contributor.authorVan Isacker, Karel
dc.contributor.authorMilis, George
dc.contributor.authorSirashki, Hristo
dc.contributor.authorTsoris, Panayiotis
dc.date.accessioned2025-03-20T09:45:10Z
dc.date.available2025-03-20T09:45:10Z
dc.date.issued2024
dc.departmentİzmir Bakırçay Üniversitesi
dc.descriptionJoint of 16th International Baltic Conference on Digital Business and Intelligent Systems Conference Forum and Doctoral Consortium, Baltic-DB and IS-Forum-DC 2024 -- 30 June 2024 through 3 July 2024 -- Vilnius -- 199956
dc.description.abstractThe global outbreak of COVID-19 posed significant challenges for small and medium-sized enterprises (SMEs) across the globe, compelling them to swiftly adapt to ensure business continuity and resilience. Considering this issue, this research investigates the role of digital transformation in enabling small and medium-sized enterprises (SMEs) to navigate the challenges posed by the COVID-19 pandemic and maintain business continuity. Through a qualitative study involving 50 case studies of SMEs, primarily micro-enterprises, from Bulgaria, Belgium, Cyprus, Greece, and Turkey, the findings reveal that digital transformation strategies such as increased ICT usage, new distribution channels, remote work implementation, and product diversification were crucial for SME resilience during the crisis. The study highlights the significance of digital transformation in crisis management and provides practical recommendations for SMEs and policymakers to enhance crisis preparedness through continuous digital transformation efforts. © 2023 Copyright for this paper by its authors.
dc.identifier.endpage22
dc.identifier.issn1613-0073
dc.identifier.scopus2-s2.0-85195484661
dc.identifier.scopusqualityQ4
dc.identifier.startpage11
dc.identifier.urihttps://hdl.handle.net/20.500.14034/2173
dc.identifier.volume3698
dc.indekslendigikaynakScopus
dc.language.isoen
dc.publisherCEUR-WS
dc.relation.ispartofCEUR Workshop Proceedings
dc.relation.publicationcategoryKonferans Öğesi - Uluslararası - Kurum Öğretim Elemanı
dc.rightsinfo:eu-repo/semantics/closedAccess
dc.snmzKA_Scopus_20250319
dc.subjectcrisis management
dc.subjectDigital transformation
dc.subjectSMEs
dc.titleThe Role of Digital Transformation for SMEs During a Health Crisis: Lessons Learnt from Covid-19 Epidemic
dc.typeConference Object

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