Akyol S.Dogan O.Er O.2024-03-092024-03-09202397830312743982367-3370https://doi.org/10.1007/978-3-031-27440-4_23https://hdl.handle.net/20.500.14034/154922nd International Conference on Intelligent Systems Design and Applications, ISDA 2022 -- 12 December 2022 through 14 December 2022 -- -- 295899As small cities, universities possess numerous chances for the application of the smart city concept to raise service quality and use human resources efficiently. Without digital transformation, creating a smart campus is not possible. Therefore, digital transformation can be regarded as the first step of a smart campus. Digital transformation in a university mainly includes digitizing administrative and academic processes. Robotic process automation can help to automate a defined process by mimicking a person who is responsible for that process. Hence, these digital robots can execute a process more quickly, accurately, and reliable. The study contributes to Izmir Bakircay University’s digital transformation, which is a part of creating a smart campus. The designed digital robot, ONDOscop, works for scholarship payments, which the Coordinatorship of Scientific Research Projects executes. It saved 95% time and about 1753 Turkish Liras ($100 or €95) per process execution with 100% accuracy. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG.eninfo:eu-repo/semantics/closedAccessdigital transformation; digitization; robotic process automation; smart universityProcess control; City University; Digital transformation; Digitisation; Process automation; Process execution; Robotic process automation; Scientific researches; Service Quality; Smart universities; Turkishs; RobotsConference Object10.1007/978-3-031-27440-4_23646 LNNS2422512-s2.0-85163355508Q4